Tenant-occupied and investor listings

Two approvals, one notice window, no phone tag

A tenant-occupied listing needs two things to happen before anyone walks through the door. The owner has to agree, and the tenant has to be given proper notice. Handled by phone, that is two calls and a callback for every single request.

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A notice window the system actually enforces

Minimum notice is a setting on the listing, and nothing can be booked inside it. Not by a buyer’s agent using the link, and not by accident. If your lease or your state requires twenty-four hours, the calendar simply does not offer anything sooner.

Notice requirements for entering an occupied rental vary by state and are set by statute, not by us. Set the window to whatever your lease and your state require, and confirm it with your broker. What the software guarantees is that once you have set it, it holds.

The owner decides, from wherever they are

The request goes to the owner as a text with approve and decline buttons. No app, no login, no portal. Investors who own rentals frequently do not live in the same state as the rental, and an approval that requires them to remember a password is an approval that does not happen.

If they go quiet, the system follows up at four hours and again at eight, inside daylight hours, and then tells you your owner has not answered so you can step in on the ones that need you.

One owner, several properties, different rules

Investors tend to own more than one. Each property gets its own link and its own settings, so a duplex with a strict notice requirement and a vacant unit down the street do not have to share a policy.

If the same owner holds several of your listings, every one of them still routes to the same phone. They approve from the same thread they always do.

A record of who entered, and when

Every request is logged with the requesting agent’s name, brokerage, phone number, and email, and every approval is timestamped. When a tenant asks who came through on Tuesday, that is a question with an answer rather than a memory.

Access details are released on approval and not before, so an entry code does not live on a public page for the duration of the listing.

How a showing runs on an occupied rental

  1. The notice window is applied before anything else. The agent opens the link and simply cannot see tomorrow morning if your listing requires forty-eight hours. The constraint is enforced at the calendar, not remembered by a person under pressure.
  2. The owner approves, not the tenant. The request goes to whoever you routed it to, as a text with two buttons. Out-of-state investors are the norm here, and an approval that requires a login is an approval that does not arrive.
  3. Notice goes out with time to spare. Because nothing could be booked inside the window, there is always room to notify the tenant properly under the lease. The confirmation and calendar invite carry the exact arrival time so the tenant can be told something specific.
  4. The entry is on the record. Every request is logged with the agent’s name, brokerage, phone, and email, and the approval is timestamped. When a tenant asks who was in the unit on Tuesday, you answer from a record instead of memory.

Notice requirements are set by statute, not by us. They vary by state and the lease may add more. Confirm yours with your broker, then configure the listing. What the software guarantees is that once set, the window holds.

Read the full walkthrough, or see what it costs on the pricing page.

Questions

How much notice does my state require?

That varies by state and is set by statute. Twenty-four hours is common, some states require more, and some use a reasonableness standard instead of a fixed number. Confirm the requirement for your state with your broker or counsel, then set the listing to match. Showing Bell enforces whatever window you configure.

Can the tenant be notified directly?

The system notifies whoever is on the listing. Most agents route approval to the owner and handle tenant notice under the terms of the lease, which is usually the owner’s obligation rather than yours.

What if the owner never responds?

They get an automatic reminder at four hours and a final one at eight, both inside daylight hours. If the second goes unanswered you are told directly, so you can approve from your dashboard or make the call yourself.

Can I block certain days entirely?

Yes. Available days and hours are per-listing, so a rental that can only be shown on weekend afternoons never offers a Tuesday morning.

Does the tenant need an account?

Nobody but you needs an account. Not the owner, not the tenant, and not the buyer’s agent booking the showing.

Start with one listing.

Create a scheduling link in a couple of minutes and send it to the next agent who calls. Nothing is charged for 30 days.

Solo plans start at $9.99 a month. No contracts. Cancel anytime.